Refund Policy

At Simple Modern, we prioritize your complete satisfaction with every purchase and have established a clear, customer-friendly refund policy to ensure a hassle-free experience. All transactions on our website are processed and settled exclusively in United States Dollars (USD), and all refunds will be issued in the same currency without exception.

We offer a 60-day return window for all eligible products, starting from the date you receive your order. To qualify for a refund, items must be returned in their original, unused condition, with all original packaging, tags, and accessories intact. Products that show signs of wear, damage, misuse, or alteration will not be eligible for a refund or return.

To initiate a return, please contact our customer support team with your order details. Once we receive and inspect your returned items, we will process your refund promptly. Refunds are typically processed within 5 to 10 business days after our warehouse confirms the receipt and approval of your returned merchandise.

Please note that the timing of the refund reflecting in your account may vary depending on your payment provider’s processing schedules, which is beyond our control. We do not charge any restocking fees for eligible returns, and we aim to resolve all refund requests efficiently to uphold our commitment to excellent customer service.

This refund policy applies to all orders placed on our website, and we reserve the right to update or modify this policy at any time to align with operational requirements and customer needs.